Casinoin comes with the slogan “simple, safe, fun”, which they says means a simple registration and withdrawal process, easy contact of the support team, a high level of security and tons of fun with over 4,500 games, daily promotions and an engaging casino experience.
In all regards they seem to be doing quite well with their promises and this online casino in India is therefore generally well-reviewed.
As it happens, they are owned by Reinvent N.V., who are also behind Betmaster.io. The same Curacao applies here as well and if you look closely, you’ll find much that looks familiar if you have used Betmaster.io before.
Casinoin started out as a bitcoin casino back in 2015, though they’ve only recently launched in India as well, where customers are able to use the site in Hindi. The casino name is a mash-up of ‘casino’ and ‘coin’ to indicate the bitcoin origins. We are wondering what the preferred pronunciation of their name is but leave it up to your imagination.
As is the case for Betmaster.io, Casinoin comes in an attractive design, easy-to-use website and plenty of bonuses to enjoy. We’ve taken a closer look at them for you to let you know whether this is a great place to play.
Security and licensing – How trustworthy is Casinoin?
From what we know, Casinoin has already been around since 2015 and that’s long enough to have established a solid reputation. Most reviews are favourable, and we have seen nothing problematic mentioned anywhere. Country restrictions are common and that not all deposit methods are available for all currencies is also not unusual.
Customers seem to be happy at Casinoin, especially on AskGamblers many players left positive reviews with some negative remarks here and there. Overall, there are currently just 20 complaints and only one of those has not been resolved.
Of course, the Curacao license is not our preferred one for any casino and we certainly would like to see a European license as well here. Whilst it is good to see a casino doing well on its own merit, we would also like to a reliable gambling jurisdiction to keep an eye on things.
The only thing that puzzles us a little is the KYC situation. Some customers report a fast verification, others a lengthy one. We know from Betmaster.io that the KYC process can indeed take some time. We therefore recommend that you get verified as soon as possible.
As usual, if you are worried at all, be sure to test the casino thoroughly, making small deposits, trying different games and requesting multiple withdrawals.
Bonuses, promotions and other incentives
New customers can look forward to a welcome bonus at Casinoin that really looks quite generous.
This is what you get:
- 100% match bonus and up to INR 200,000 plus 60 free spins
If you deposit in Bitcoin, your match deposit equals 1,000 mBTC. The 60 free spins are handed out in instalments of 15 spins for four weeks.
You are also able to select ‘no bonus’ if you wish to opt out of receiving this welcome bonus. Keep in mind that deposits made via Skrill, Neteller or Qiwi are not eligible for deposit bonuses.
The wagering requirement for this bonus is 50x the deposit amount and the bonus is valid for 30 days. The maximum possible payout for the bonus winnings is 10x the amount that was deposited.
Whilst slot games contribute 100% to meeting turnover requirements, the bonus conditions list hundreds of slots that are excluded from this contribution. Indeed, the list of excluded games is so vast that we are inclined to say that more than a thousand games are on it.
We don’t know whether a game you want to play with bonus money will let you know that it is not eligible to contribute to wagering, but we sure hope so. Otherwise making sure you only play slots that contribute could become really tedious.
All that aside, Casinoin boasts an impressive set of regular promotions for every day of the week, where you can get extra free spins, low-wager bonus money, cashback at the live casino, cashback on the losses of last week or you play tournaments for a bunch of cool prizes.
There is always something going on at Casinoin, which is great. Just pay attention to the bonus conditions.
Games and products
Given that this is the sister casino of Betmaster.io, it is hardly surprising that both pretty much share the same library of games.
When you visit the casino and click on ‘All’ games, you will find almost 4,900 games here. You can drill this down to slots, bingo, jackpot, roulette, baccarat, blackjack, poker, instant games and other games video poker as well.
You also have the option of filtering according to provider, which includes games from NetEnt, Yggdrasil Gaming, Pragmatic Play, Playtech, Thunderkick, Microgaming, Play’n GO, Red Tiger, Quickspin, Betsoft, ELK Studios, Habanero and many more. Indeed, there are over 70 game developers present at Casinoin.
Our main gripe here is that the jackpot section is quite meagre. We didn’t recognise any of the games there and ended up looking at the game libraries of some of the developers we know have some good progressive jackpot games. NetEnt’s Divine Fortune is one of the few games available, but their big jackpots are missing. Also missing are the Microgaming progressive jackpots and those from Playtech.
We did find several Yggdrasil Gaming jackpots, including Holmes and the Stolen Stones, Jackpot Raiders and others like that. Most importantly, Joker Millions and Empire Fortune are featured. Those can grow to massive sum and promise the biggest wins here.
There is, of course, a live casino as well. Here we found 443 games, which is also very impressive. The main supplier is Evolution Gaming, but Pragmatic Play, Ezugi and a few others were also present.
You will find the usual range of live dealer games such as roulette, blackjack, baccarat and casino poker. There is also the popular Evolution Gaming suite of games, which includes Deal or No Deal, Dream Catcher, Mega Ball, Gonzo’s Treasure Hunt and others.
Customers from India can also look forward to several Andar Bahar and Teen Patti live tables, which is always great to see.
Banking options at Casinoin.io
Just like Betmaster.io, Casinoin also doesn’t have a dedicated banking page. This is always unfortunate as it means vital information such as deposit and withdrawal limits are not available in one place.
- Visa and MasterCard
- UPI payments
- Net Banking
Of course, since this was originally a Bitcoin casino, cryptocurrencies are also available for deposits and withdrawals. As we have already seen, you can even claim the welcome bonus using Bitcoin.
The daily payout limit at the casino is given as €125,000 (or the currency equivalent) in the terms and conditions. This is not uncommon, especially for smaller online casinos, though we still would be happier without it.
If you have any other questions regarding deposits and withdrawals at Casinoin, you will need to contact the customer service team as there is little else available online unless you create an account and visit the cashier.
24/7 Customer Service
Thankfully, the customer service team is available around the clock and in multiple languages. You can easily contact them via email or live chat. There is even a separate email address for complaints, which you will hopefully never need to use.
Whilst there is no dedicated FAQ or help section, there are plenty of other links providing us with useful information regarding the bonus rules, responsible gaming, fairness and RNG resting, payouts and several other topics.
That’s actually quite a lot of reading, so you may still want to talk to someone directly if you don’t know where you might find the information you are looking for.
Design, usability and mobile play
Just like its sibling, Casinoin brings us a modern website, an intuitive layout and a site that feels well-sorted, where everything is easily accessible. The various filter options for the games are useful, which includes the ability to search according to provider.
Unfortunately, we couldn’t play any of the games in demo mode because that’s only possible when you have an account at Casinoin. That’s somewhat annoying and doesn’t strike us as necessary.
We do like the overall design of the homepage and the whole experience was quite pleasant.
The site is fully mobile compatible and does a good job here as well, though not all games are available on the mobile platform. Additionally, customers are able to download mobile apps for the iOS or Android devices if they so wish.
Conclusion: A great online casino in India with a few things that could be improved
With its vast library of games, Casinoin leaves hardly anything to be desired when it comes to online casino gambling. This is also true for the live casino, which is also impressive with over 400 live dealer games.
Players from India will find plenty of games of particular interest to them and can use the site in Hindi, which obviously doesn’t cover all of India’s rich languages, but it is better than nothing.
Of course, INR is accepted and there are plenty of convenient payment methods for Indian customers to choose from.
There is room for improvement as well, of course. With everything that Casinoin does right, we have no strong reason to not recommend them. Yes, we’d like to see more jackpot games and a banking sections, but these are minor nitpicks.
Let’s take a final look at what we liked:
- Caters to players from India
- Available in Hindi
- UPI and Net Banking available
- Vast library of slots
- Features favourite Indian live dealer games
- 24/7 Live chat
What needs to be improved:
- Dedicated banking section is missing
- FAQ or help section are missing
- Hardly any big jackpot games