Welcome to our Pin-up review! Or Pin-up.casino which you could call them. This is a review for the casino side of things of Pin-up.bet, a solid sportsbook that has been around for six years already.
Since the casino does get its own URL, we decided to go with this instead of speaking of the Pin-up.bet casino all the time. The casino stands completely on its own but can be used through the same wallet as the sportsbook. If you are considering signing up at the casino and using the welcome bonus offered there, this is the right place for you to learn everything that is important about Pin-up.casino.
You can look forward to getting a glimpse at their great library of games from excellent providers, the bonuses and promotions available and why you might want to consider checking out their sportsbook as well. And even if you don’t, the casino offers almost everything you could want – so let’s dive right in.
Security and licensing – How trustworthy is Pin-up.casino?
We have seen quite a mix of reviews about Pin-up.casino. Some of them good, others not so great. Most reviewers seem to give Pin-up.casino average ratings, and had some reservations about this casino because they had found the casino to use counterfeit games in the past. That was in the early days of the casino and is no longer the case, mind you.
More interesting is what customers have to say and here, too, we have found a mix of opinions. Many like Pin-up.casino for what it has to offer: great games, plenty of bonuses, a solid sportsbook. However, some bemoan slow payouts and we have seen several people claim that Pin-up.casino makes ridiculous requests when someone has to verify their ID.
The KYC process outlined on the Pin-up.casino homepage didn’t unearth anything unusual. But individual experience may, of course, vary.
There was no indication that Pin-up.casino is a rogue operator and given that they have been around for six years now, this should have come up already.
Of course, this Indian online casino is only licensed in Curacao, which is not our favourite gambling jurisdiction and does mean we have to look into all reviews and reports we can find about them.
Whilst we have no recent reports of anything untoward (individual complaints aside), we see no reason why you shouldn’t check Pin-up.casino out if what they have to offer appeals to you. As usual, proceed with caution and make several deposits, play and withdraw to test them thoroughly
Welcome Offer and Promotions
Pin-up.casino has a casino welcome offer as well as a sports welcome offer. We’re mostly interested in the casino bonus, of course.
New customers can get a 100% match deposit bonus for the first deposit and up to INR 25,000. If your first deposit is at least INR 2,000, you will also secure 250 free spins.
Alas, we have no further details about the bonus, which includes wagering requirements or how long it might be valid.
The sports welcome bonus is valid for 30 days and needs to be wagered in that time before a withdrawal is possible. It is entirely unclear why Pin-up.bet does not offer the same details for the casino bonus.
You can always check with customer support if you are unsure about what to expect, mind you.
Welcome bonus aside, regular visitors to the casino can look forward to regular promotions. At the time of our review, we found a Free Spin promotion running through July, a win-win lottery, weekly cashbacks and a Wednesday quiz that also earns you free spins. Additionally, you could sign up for the email newsletter to receive further offers.
Finally, the is a VIP program, where you can climb levels, which gives you various benefits. The Pincoins, the casino’s own currency, can be collected for just about anything you do at the casino and can eventually be exchanged for bonuses. The exchange rate depends on your VIP status.
Also be sure to check out the frequent tournaments running at Pin-up.casino. There are always prizes you can win for participating and climbing the ranks.
Games and products Pin-up.casino
Lately, we have come across several online casinos that worked with over one hundred casino game providers to stock their library of games. Pin-up.casino one of those. And they don’t just collect small studios to bolster their library. No. We have found just about every single one of our favourite game developers here, which include Play’n GO, Yggdrasil, Thunderkick, Quickspin, NetEnt, Red Tiger, Pragmatic Play, Push Gaming, Elk Studios, Microgaming and many more.
The variety of games is solid, though they are not necessarily easy to filter. You do get the obligatory selection of slots, of course. On top of that a range of table games such as roulette, baccarat, blackjack, casino poker, sic bo, video poker and even Teen Patti and Andar Bahar, which is rare as these games are often only available at the live dealer casino.
Bingo and keno games are also available, but you will need to search them manually.
Of course, there are those who prefer live casino action, and you shall find that here as well. Simply head on over to the Live Dealers section and you’ll be inundated with a host of games from half a dozen providers. Among them are Evolution Gaming and eZugi, guaranteeing that you get the best of the best here. Dozens of exciting games await, which naturally include Andar Bahar and Teen Patti.
Now, what do we not get at Pin-up.casino? They don’t provide real poker here, which is one of the few shortcomings we have found. Also, if you are among those who love to hunt for the big progressive jackpots, you won’t find them here. There are a handful smaller jackpots from NetEnt and Yggdrasil Gaming that we know and love. But there is not even a proper way to filter for jackpots, which is annoying and unhelpful.
Payment methods at Pin-up.casino
Unfortunately, here we have one of the many sites that don’t have a separate payments page. The FAQs advise you to visit the cashdesk for anything related to deposits and withdrawals but offer few details beyond that.
The logos at the bottom of the homepage indicate that payment methods such as Neteller, Skrill, credit cards and other wallets are available. The good old bank transfer should also be available, and our research indicated that customers from India will be able to use their preferred options of PhonePe, PayTM and UPI payments.
The terms and conditions also yield further information such as withdrawal limits the casino imposes. The daily limit is ₹300,000, the weekly limit is ₹1,000,000 and the monthly one is ₹3,000,000.
This is quite okay and more than we have seen at many other online casinos or betting sites.
Finally, there are plenty of details about the AML and KYC policies on the homepage, which you should read carefully as it is this where we have found several complaints. Whilst customers must adhere to the casino’s policies, the same is true for the casino.
24/7 customer service
What can we say about the customer service at Pin-up.bet? Well, they are trying. The team is available around the clock via live chat and email. There might even be a phone option available. So that’s all good.
And we have found several forums (such as AskGamblers), where some customer service reps have replied to reviews and complaints. They are definitely friendly. No doubt about it. But they are also somewhat tone deaf. And some replies seem to be a matter of having cut and paste the same wording over and over again.
We’d like to see a bit more individual service here, but as we said, they are trying.
Design, usability and mobile play
The casino design feels cluttered. Of course, taste varies and not everyone likes the same things, which is a good thing. We prefer tidy and clean designs which are not so in-your-face as the Pin-up.casino very much is.
It is colourful, lights are flashing, banners are moving, everything screams casino about this design. That’s fine if you like this sort of thing, but we’d prefer something a little more understated.
Finding your way around the casino isn’t overly difficult, but there aren’t a ton of filter options, which we would definitely like to see more of simply because it makes finding the games you are interested in easier. We are not all just interested in slots and roulette.
The site does run smoothly enough, mind you, which is also true for the mobile page and the app you can download for Android and iOS.
Verdict: A good online casino and betting site that has room to grow
Pin-up.casino is a solidly average online casino in India, which offers a great range of games and some really good sports betting if you interested in that as well. We appreciate their range of bonuses and promotions, plus the opportunity to get extra incentives whenever you play or bet here.
We have mentioned the shortcomings we have encountered with this casino, which are a small handful but nothing so serious that we would advise you against signing up here. There is enough to like about Pin-up.casino that they are worth checking out.
What we liked about Pin-up.casino:
- Accepts customers from India
- Over one hundred excellent game providers
- Andar Bahar and Teen Patti available in various versions
- 24hr customer service
- Many promotions and bonuses
- Great sportsbook
And can be improved:
- There are no big progressive jackpot games
- Bonus conditions not detailed
- Faster withdrawals and less fussy ID requirements