It’s hard to believe, but bet365 has been around for nearly 20 years now. They’ll celebrate their anniversary in 2020. As such, they’ve outlasted many competitors and if a gambling site manages to stick around for such a long time, you can expect that it has a lot going for it.
Indeed, bet365 can just about be declared the biggest and best betting site in the world. They do operate globally and are available to customers from India as well, which includes a welcome bonus of up to ₹10,000.
We’ll tell you whether they deserve their reputation and how they’re holding up in detail
Security and licensing – How trustworthy is bet365?
With a casino that’s been around for nearly 20 years, the question is almost irrelevant. If a bookmaker and online casino aren’t trustworthy, they are simply not able to amass such a massive customer base as is the case with bet365.
The site itself claims to have 35 million customers worldwide, employing over 4,300 people.
From the official side of things, considering licenses and certificates, bet365 is as safe as they come. The bookmaker is licensed via the UKGC and the MGA and has no sanctions on record or any penalties. The company is affiliated with IBAS, where customers can direct any complaints they might have concerning bet365.
And, of course, they work only with the best game developers around. The site is tested and certified by GLI (Gaming Laboratories International).
The casino is very transparent, and they even publish their overall RTP (which is a requirement for UKGC licensees, though still not all of them adhere to it). As of April 2019, the Return To Player (RTP) was 96.53%. Naturally, that varies from month to month.
Looking at the other side of things, not all customers are happy with bet365. The rating on TrustPilot is nothing to write home about, though many of the bad reviews are very short and not at all informative.
On AskGamblers, bet365 has currently a number of outstanding complaints, however, the overall count of complaints against the bookmaker is quite small with just 14. And the number of positive reviews here is telling.
In summary, we consider bet365 among the most trustworthy operators out there. No casino or bookmaker is perfect and there will always be complaints but considering the number of customers versus the number of complaints, we would side with the number of happy gamblers here.
Bonuses, promotions, and other incentives
At bet365 you will find quite a few different bonuses and promotions. They will differ depending on your location. But each section of the casino usually offers a different bonus section on top of that.
As already mentioned, players from India can avail themselves of welcome bonuses of up to INR 10,000. It’s possible to sign up via the casino, live casino or sportsbook. Wagering requirements will differ depending on which of the offers you ant to use, so you will always need to read the bonus terms carefully. At bet365 the bonus conditions tend to be quite fair, however.
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There are plenty of bonuses available at the bookmaker and casino beyond the welcome offer. Since those offers tend to be tailored to the customers’ location, a specific overview is almost impossible. Players from India will see different promotions and bonuses than players from the UK or Germany, for instance.
No matter what your gambling preferences are, though, you are sure to find a bonus or a promotion that you can enjoy.
Games, products, and odds
bet365 supplies a comprehensive games library. They can truly be considered a one-stop-shop for all your gambling. In the ‘Games’, ‘Vegas’ and ‘Casino’ sections, you’ll find a huge number of slots and table games from dozens of providers. First among them is certainly Playtech, on whose platform the casino was initially built.
But these days you can find games from Yggdrasil Gaming, Quickspin, Microgaming, ELK Studios, IGT, NetEnt, Rabcat, 1×2 Gaming, Push Gaming, Pragmatic Play and so many others that you’ll have trouble playing all the games available here.
There are plenty of table games to be found here as well, letting you choose among Roulette, Blackjack, Baccarat, various Casino Poker version, Video Poker, Craps, Scratch Cards and other games that aren’t easily categorized.
If Poker is what you’re looking for, you’ll find a Poker client at bet365 as well, where players from around the world join tournaments or simply tables with different limits depending on everyone’s budget.
A whole range of Bingo games is also available in their own section, so you won’t have to go looking elsewhere.
Live games are also available at bet365. The various table games each get their own lobby, where you can find different versions of each game, various language, and limits and VIP tables.
What are the odds?
That certainly depends on the sports you’re into, but generally speaking, the odds at bet365 are really good. The bookmaker has been around for so long, they have established a huge portfolio of markets you can bet on around the world.
Looking for competitive odds for the IPL? You won’t have to go searching and you may even be able to claim a promotion to give you a boost.
Tons of favorite sports can be bet on at bet365 and you will find very competitive odds here. Whether you follow tennis, football, cricket, netball or water polo, bet365 has markets for all of them. That includes plenty of in-play options not just for the big live events.
All about your banking options
bet365 makes it easy for you to figure out which banking options are available for you. Simply click on ‘Banking’ at the bottom of the screen, then select the country you’re playing from and you will see all deposit and withdrawal methods that bet365 currently has to offer you.
Those will be different for each country, including India. But generally, you will be able to select different credit cards, eWallets, instant banking options, and the classic bank transfer. In India, bet365 also allows players to deposit via cheque, though it may take a while to clear, it’s a useful option for some customers.
Conversely, players can also receive their winnings as a cheque, though that will take a little while to get to you as well. In any case, transaction times, applicable fees and minimum and maximum deposits and withdrawals are all listed here, so there shouldn’t be any surprises.
Excellent customer support
If you need help at bet365, you won’t have any trouble finding it. Their help section alone is extensive, covering just about any topic you could be interested in. When you click on ‘Help’, a separate window pops up, which is handy, and you can check a few FAQs. There is a separate section for every product category at the casino as well, though, where you get further introductions into each section and lots of explanations.
Before you contact the customer service team, you will probably browse through the help section. And only once you have a problem that pertains to your account or activities at the casino and bookmaker, will you likely need to talk to the team.
They are available 24/7 via live chat, email, and phone. The team is very friendly and competent. They do have many years of experience, after all, which becomes apparent when you speak to them.
The only area where we found them a bit lacking is direct responses in gambling forums. There are other online casinos or bookmakers who take great care in responding to complaints around the net, but we’ve not seen that level of engagement from bet365.
Design, usability and mobile play
bet365 offers in many areas a modern platform for you to play on. That’s especially true for the casino and live casino, which has seen a few upgrades in recent years. The main sections for each product are at the top of the homepage, which makes navigation easy.
Graphics are clear and clean, and you won’t have to worry about too many flashy gimmicks, which tend to be a distraction anyway. Casino players will undoubtedly like to roam around here and find games to entertain them. It can be a little exhausting to look through all the sections for the games you want to play, mind you. The casino, for instance, hosts the Playtech games. But if you’re after Microgaming or Play’n GO slots, you will want to check the ‘Games’ section. NetEnt games and Yggdrasil Gaming games, on the other hand, are in the ‘Vegas’ section and we have no idea why. It takes a little figuring out, so don’t get confused or frustrated right away.
The proprietary sportsbook is a little different. Whilst the navigation is easy and the sportsbook is well-sorted, it also looks a little dated, almost old-fashioned. For years, the sportsbook has looked pretty much as it does now and sometimes we wish for an update here as well.
Of course, you can’t complain about the functionality, which is what matters more than a sleek new design, but the page also feels a little bit cluttered with tons of information and we wouldn’t mind a tidier look here.
A great option for players in India and elsewhere
bet365 is without a doubt one of the all-round gambling venues we recommend above most others. You get the full gambling experience here and gamblers from India and around the world can enjoy a comprehensive game portfolio as well as an excellent sportsbook.
There is much to like about the casino and sportsbook:
- Well regulated thanks to multiple licenses
- Full range of gambling products
- Fair bonus offers
- Huge sportsbook with great odds
- Excellent customer service
What could be improved?
- Sportsbook design – less cluttered and old-fashioned
- More network promotions, more casino promotions (their focus remains on the sportsbook)
Clearly, there’s little we have to complain about when it comes to bet365. There aren’t that many online casinos or sportsbook operators we would recommend without hesitation, but bet365 is one of them. Players from India should definitely check it out.
FAQ about Bet365
Yes, players from India are going to feel really welcome when playing at Bet365.
Yes, you can deposit with rupees and even deposit via cheque if you prefer. Bet365 also offer INR as currency to players from India and elsewhere.
Yes, you can almost watch any game live on Bet365 as long as your account has any balance on it. (Does not matter how much.)